Your healthy life is our priority.
Since - 1989

Refund and Returns Policy

RETURN POLICY

  1. We grant you a period of 30 days from the Order Confirmation date to return the products (except those products mentioned below, for which the right to return / exchange is excluded). In case you return the goods within the said period, you will only be reimbursed with the amount paid for said products. Delivery charges will not be reimbursed.
  2. The said period of return will expire after 30 days from the day on which you received the Order Confirmation.
  3. Conditions for Return:3.1 In the event the User receives any damaged or defective product or if the product is significantly different from what was purchased, the User shall notify us within the aforementioned period of 30 days.3.2 Products should be returned unused, in their original packaging along with the original price tags, labels, packing, barcodes, user manual, warranty card and invoices, accessories, freebies and original packaging defined as essentials. If any product is returned without the essentials, the product shall not be accepted for return and shall be sent back to you.3.3 The return packages should be adequately packaged so that there is no damage of products during transit.

We reserve the right not to accept return of products which (i) we believe are being returned after use, or (ii) are damaged (except where the return is on account of damaged goods having been delivered to you).

Non-returnable ProductsAll products cannot be returned. The list of products thatcannot be returned are:

  • Magnet and Books
  • Perfumes, personal and beauty care or other beauty consumables
  • Products that have been used or tampered
  • Products damaged due to misuse of product or products having incidental damages due to malfunctioning
  • Product sold in sets or combination cannot be returned individually
  • Sale merchandise
  1. Your right to return / exchange the products shall apply exclusively to the products that are returned in the same condition in which you received them. No reimbursement will be made if the product has been used once it has been opened, for products that are not in the same condition as when they were delivered or if they have been damaged/ tampered. Please return the products including all their original packaging, instructions and other documents, if any, accompanying the products. In any case, you must send the product to be returned together with the receipt/ invoice that was received when the product was delivered.
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